Last updated: May 20, 2026
This Privacy Policy describes how the BMA Street Lighting Application ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.
When you log in to the App, we collect your username and password to authenticate your identity and provide access to the service. Authentication tokens are stored securely on your device.
The App collects your precise geographic location (GPS coordinates) while you are using it. Location data is used to display nearby street lights on the map, assist you in reporting street light issues, and provide relevant district information. Location access is required for core app functionality.
When submitting a complaint or report, you may optionally attach photos taken with your device camera or selected from your photo library. These images are uploaded solely to support your complaint submission.
When you submit a street light complaint, we collect information you provide, including the description of the issue, location of the affected street light, and any attached photos. This data is used to process and resolve reported issues.
We may collect basic device information such as operating system version and device model, along with usage logs to maintain app stability and improve performance. This information does not personally identify you.
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
We retain your account information and complaint records for as long as your account is active or as necessary to provide services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.
We implement industry-standard security measures to protect your information, including encrypted transmission (HTTPS), secure token-based authentication, and secure local storage on your device. However, no method of transmission over the internet or electronic storage is 100% secure.
Depending on your jurisdiction, you may have the right to:
You may withdraw location permission at any time in your device settings. Note that doing so will limit core functionality of the App.
The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date above. Continued use of the App after changes constitutes your acceptance of the revised policy.
If you have any questions or requests regarding this Privacy Policy, you can contact us:
